Qantas
The Qantas Frequent Flyer Rewards Room
A experiential retail showroom that took loyalty and engagement to new heights.
Qantas is one of the most well-known flying companies in the world, and their popular Qantas Frequent Flyer programme is substantial. It’s a vital revenue stream for them, bringing in profits of almost $400 million annually. But, it’s a complex programme, with many layers of earning and spending options. Our mission: drive new acquisition and encourage consistent engagement by educating users on the full extent of the reward options available. And we completed it with a global-first airline solution – The Qantas Frequent Flyer Rewards Room at Melbourne’s Terminal 1.
Qantas
The Qantas Frequent Flyer Rewards Room
A experiential retail showroom that took loyalty and engagement to new heights.
Qantas is one of the most well-known flying companies in the world, and their popular Qantas Frequent Flyer programme is substantial. It’s a vital revenue stream for them, bringing in profits of almost $400 million annually. But, it’s a complex programme, with many layers of earning and spending options. Our mission: drive new acquisition and encourage consistent engagement by educating users on the full extent of the reward options available. And we completed it with a global-first airline solution – The Qantas Frequent Flyer Rewards Room at Melbourne’s Terminal 1.